Ming was very helpful showed us how to get around and his so friendly it was great interacting with him. Alex was super helpful planned my surprise 50th with my husband attanged a lovely cake for me with the front desk teams help. Thanks Alex for everything! My booking wasn't showing on their system even though I had confirmation and the first mights payment was already taken. Doreen and her manager were very friendly and helped get my reservation sorted out. It's a lovely hotel with great staff members and central to many areas.
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Aaliyah
Agustus 2023
Had read on some negative reviews that rooms were small. Not so, we had a longish stay and felt rooms were superior to others we have stayed at in same location. Beach access a plus and pool area really pleasant with good exposure to sun. Partnering with local gym to give access a real plus if one likes to keep active on trip away. Yes a few mins walk away but well worth it to have access to good gym equipment.
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James
Februari 2023
From the doorman to the receptionist to the restaurant service staff, their service was excellent. Each knew how to handle a busy and frazzled customer in a friendly and professional manner, making my whole stay very pleasant. The icing on the cake was when my ride to the airport did not appear at 5:30am, Frantz at the reception was so helpful. He not only managed to get me on an Uber in time, he also communicated with the original ride company and gave me the email to contact to request for a refund. I would definitely stay there again.
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Dora
Juli 2023
The personnel was amazingly kind, gentle and helpful.
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Barbara
Februari 2023
The Hyatt Centric is perfectly located and a very short distance to Lincoln Road Mall, Ocean Drive, Espanola Way etc. We stayed in the Deluxe King Room with ocean view that also had a great city view!!! The VIEW was amazing!!! The rooms were extremely clean. The staff was very welcoming, accommodating and service was TOP TIER from the time we arrived off the elevator till we checked out. Everyone greeted with a sincere smile and was very polite. As a Customer Experience Consultant, I can honestly say that the customer experience far exceeded my expectations. Ming, was attentive to not only the staff but he interacted with every customer and made every encounter memorable.
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Keisha
Juni 2022
Location is great for south beach tourism, you could take out free bikes for the day, staff is really nice, and pool beds and area are very comfortable.
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Dcalvollo
November 2022
The location is perfect. Right across from the south beach, also having access to the Loews Hotel beach chairs and gym!
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Usman
Juni 2023
Nice location at the center of South Beach. Plus point for the private beach! The rooftop pool is kinda small but worthy visiting too.
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Wonkwon
Juni 2023
The location is great. Near to the walking area of Miami Beach with a lot of restaurants and stores. I stayed in a room in the 10th floor with a fantastic view.
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Vagnerpin
Agustus 2023
The property is a small boutiques hotel in the right location where you get personal attention and made to feel right at home. It has everything you need for a comfortable stay. it is steps from South Beach, the Art Deco district, shopping and geate local restaurants.
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Vesper
Februari 2023