Hyatt Centric South Beach Miami
Co mówią goście
Ming was very helpful showed us how to get around and his so friendly it was great interacting with him. Alex was super helpful planned my surprise 50th with my husband attanged a lovely cake for me with the front desk teams help. Thanks Alex for everything! My booking wasn't showing on their system even though I had confirmation and the first mights payment was already taken. Doreen and her manager were very friendly and helped get my reservation sorted out. It's a lovely hotel with great staff members and central to many areas.
Aaliyah
sierpień 2023
From the doorman to the receptionist to the restaurant service staff, their service was excellent. Each knew how to handle a busy and frazzled customer in a friendly and professional manner, making my whole stay very pleasant. The icing on the cake was when my ride to the airport did not appear at 5:30am, Frantz at the reception was so helpful. He not only managed to get me on an Uber in time, he also communicated with the original ride company and gave me the email to contact to request for a refund. I would definitely stay there again.
Dora
lipiec 2023
Had read on some negative reviews that rooms were small. Not so, we had a longish stay and felt rooms were superior to others we have stayed at in same location. Beach access a plus and pool area really pleasant with good exposure to sun. Partnering with local gym to give access a real plus if one likes to keep active on trip away. Yes a few mins walk away but well worth it to have access to good gym equipment.
James
luty 2023
Milada
grudzień 2024
The hotel is very centrally located at south beach with only a few minutes walk to the beach or to lincoln road. It had a nice pool and sunbeds to relax on. The room had a good size with comfortable beds. The staff were nice and welcoming.
Ole
maj 2024
The personnel was amazingly kind, gentle and helpful.
Barbara
luty 2023
Everything else was great. It's a boutique hotel so doesn't have the large pool or holiday resort atmosphere. But if you're in Miami for work or a very short trip, it's ideal.
Pt1000
lipiec 2024
Great location! Room was great as well as breakfast! Also a great front desk manager - Harsha was awesome and took care of everything we needed! He was so accommodating and gave us great customer service service! Great overall experience!!
Henderson
październik 2024
The location and staff were friendly
Susanna
sierpień 2024
The Hyatt Centric is perfectly located and a very short distance to Lincoln Road Mall, Ocean Drive, Espanola Way etc. We stayed in the Deluxe King Room with ocean view that also had a great city view!!! The VIEW was amazing!!! The rooms were extremely clean. The staff was very welcoming, accommodating and service was TOP TIER from the time we arrived off the elevator till we checked out. Everyone greeted with a sincere smile and was very polite. As a Customer Experience Consultant, I can honestly say that the customer experience far exceeded my expectations. Ming, was attentive to not only the staff but he interacted with every customer and made every encounter memorable.
Keisha
czerwiec 2022
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